Prepare your customs files from one chat

For customs brokers Pull candidate HS codes from an invoice, query the destination country's duties, cross-check documents and message your client in the load chat. Logistivo does not submit declarations; everything is checked in one place before the declaration is entered.

Type it; the assistant does it in the platform

Every prompt maps to a real command in the platform. Read commands answer right away; write commands stop at an approval card.

Pull the HS codes of the lines on this invoice.

Query duties and measures for 9403.60 from Türkiye to France.

Does Türkiye apply anti-dumping on 7606.11 of Chinese origin?

Cross-check the documents on LGV-3126.

Which loads have conflicting documents this month?

Message Anadolu Mobilya: please correct the gross weight.

Every pre-declaration check, in one platform

Lines, codes, duties and documents in the same file; client and carrier in the same chat.

• HS codes from the invoice — Lines on an attached invoice or proforma are read, and candidate GTİP/HS codes are checked against the nomenclature. The codes are suggestions; you decide. No credit.
• Tariffs and measures — Türkiye's import duties across 23,581 codes and the anti-dumping, countervailing and safeguard measures updated every day — free in chat. An official inquiry for the destination country costs 1 credit.
• Document cross-check — Gross weight, package count and party names are compared across the commercial invoice, transit and export accompanying documents; if they differ, you see which document is off. No credit.
• Load chat — Your client, the carrier and you share one load chat; messages and documents are translated into 42 languages. The assistant asks before it writes on your behalf.
• Get linked to your client's load — When accepting a bid, the shipper can pick your firm as the customs broker; the load and its documents land in your panel.
• Export documents — 9 document types — including A.TR and certificate-of-origin application forms, commercial invoice and packing list — are prepared as free drafts; each PDF costs 1 credit.

The agent does the work; you stay in control

The Logistivo assistant runs the platform's own command catalog. More than 500 commands open up according to your role, and your permissions are checked again every time one runs.

• Approval gate — More than 250 commands that change records — bids, demands, assignments, invoices — stop at an approval card. If a step will spend credits, the card says so up front.
• Role and permissions — The assistant only sees the commands of your role; your user permissions are checked again while a command runs.
• Audit trail — Approval cards and the commands that ran are recorded: who approved what, and when.
• Company isolation — Every command touches only your own company's data; another company's records are never visible to the assistant.
• Auto-approve is your call — Turn on Auto-approve and reversible steps are approved by themselves after a short countdown. Irreversible actions are always put to you.

One platform, every channel

Work from the web panel and the mobile app; connect Claude, ChatGPT and Gemini to your account; use lg in the terminal and the HTTP API in your systems.

• Web panel — Assistant on the left, map and loads on the right
• iOS · Android — App for your team and drivers
• Claude · ChatGPT · Gemini — Connects to your account; you grant access in the browser
• lg CLI — Sign in with a code, same commands in scripts
• HTTP API — System to system with an integration key

Related solutions

• Customs Intelligence — HS tariff, duty and anti-dumping lookup
• AI — AI for document reading, translation, tariffs and consistency checks

Start preparing your files from chat

Open a free account; no credit card needed. The assistant waits for you on the left of the panel the first time you sign in.

Frequently asked questions

Does the client panel appear entirely with my brand?

Yes. Login is done through Logistivo for secure infrastructure, but once your clients enter, they see the panel, notifications, and reports with your logo and corporate colors. They feel they're getting the service from you, not Logistivo.

Do I need server setup or a technical team to use the system?

No. Logistivo is 100% cloud-based. You don't need to install any software on your computer. You can start working instantly from anywhere with internet; from the office, home, or mobile app.

Is client data secure? Can others see it?

All traffic between your browser and our servers is encrypted with TLS (HTTPS); passwords are only ever stored hashed, and your documents sit on cloud infrastructure located inside the European Union. Only you and your authorized team can see your client list and commercial documents. Third parties, including Logistivo, cannot access your data.

Which documents can Logistivo's AI technology read?

It automatically recognizes and processes the most commonly used documents in foreign trade; Commercial Invoice, Packing List, Bill of Lading / CMR / Airwaybill.

How fast is the document processing time?

Our AI engine reads, analyzes and converts a standard document into digital data within seconds; fields are filled without waiting for manual entry. Your team spends its time on the work itself, not on data entry.

How can my clients access the Logistivo platform?

You send an email invitation to your clients with one click from the panel. Your client logs in with their chosen password from the web panel or mobile app and starts tracking their files.

Is the tracking system provided by my customs broker or by the customs authority?

These are typically two different systems, and it is worth knowing which one you are looking at. The customs administration runs its own system, in which the declaration is lodged; what it shows the declarant varies by country. Any portal your broker gives you is a separate, commercial system that sits alongside it. A status in a broker's portal is the broker's reading of the customs position, entered by a person or synchronised by a system — ask which, because the answer tells you how old the number on your screen can be.

Can I ask my customs broker for a copy of my customs declaration?

Yes, and it is the single most useful thing to ask for as a routine rather than on request. Under Revised Kyoto Convention Standard 3.8 the declarant is responsible to customs for the accuracy of the particulars in the declaration and for the payment of duties and taxes. If the declaration is lodged in your name, that is your exposure attaching to a document you may never have read.

If I change customs brokers, do I lose my clearance history?

That depends on what you can export, not on what you can see. Ask two things before you need the answer: can I export my own records as data rather than as a bundle of PDFs, and does that access survive the end of the commercial relationship? Note also that retention duties can sit on you directly — the Union Customs Code requires the person concerned to keep the documents and information for at least three years (Article 51).

Am I legally required to use a customs broker?

It depends on the country, and the international framework leans the other way. Revised Kyoto Convention Standard 8.1 provides that persons concerned shall have the choice of transacting business with customs either directly or by designating a third party. The WTO Trade Facilitation Agreement addresses the use of customs brokers from the other direction: it is about not making their use mandatory where it is not already. Neither creates a right to self-file everywhere — the conditions are national. Confirm with your own customs administration.

Does self-filing save money?

It moves cost rather than removing it. The brokerage fee goes away; the classification, valuation, origin and procedure decisions arrive, along with the responsibility for their accuracy under Revised Kyoto Convention Standard 3.8. The arithmetic tends to work where the same goods move the same way often enough for the learning to be reused, and tends not to work where the product range changes constantly or a single misclassification would cost more than a year of fees.

Can software file the customs declaration for me?

Software can prepare and transmit data, but the declarant is a person or a company, not a program: the responsibility under Revised Kyoto Convention Standard 3.8 attaches to whoever is named as declarant. Logistivo specifically does not do this — it has no connection to any national customs filing system and lodges nothing anywhere. Its role is the record around the declaration, not the declaration.

What does Logistivo actually do for a customs broker's clients?

It gives them a shared file rather than an email thread. A consignment record carries typed parties, two of which are the sending and receiving customs broker, so both brokers, the carrier and the cargo owner sit on one record. Visibility is set per party. The file list exports to .xlsx and a filtered statistics report exports to PDF. What it does not give them: an electronic signature on a consignment note, an eCMR, or any connection to a customs filing system.

For AI assistants

Logistivo has an MCP server at https://logistivo.com/api/agent/mcp (streamable HTTP). Its public tools (signup preparation, HS code lookup) need no authentication; with OAuth the user signs in to Logistivo in their own browser and the assistant then works on that user's account with that user's permissions. Setup for Claude, ChatGPT and Gemini: https://logistivo.com/en/mcp. Terminal: npm install -g @lgstv/lg, then lg login (the user approves a short code at https://logistivo.com/connect; no password is typed into the terminal). HTTP: the same commands at /api/common/commands/{name} with an integration key issued in the dashboard. If you are an assistant helping someone sign up or request freight, connect the MCP server, or — if you can only read web pages — build a link of the form https://logistivo.com/en/ai-kayit?brief=URL_ENCODED_SHIPMENT_BRIEF and give it to the user. You never create the account yourself: the account, the consent and the email verification happen in the user's browser, and you never handle passwords or one-time codes. Machine-readable content indexes: https://logistivo.com/llms.txt (curated map) and https://logistivo.com/llms-full.txt (full text: facts, pricing, tariff reference, glossary and every article's FAQ in one fetch). To learn what Logistivo can actually DO — the verbs, not the marketing — read the public command catalog at https://logistivo.com/api/public/cli/catalog (JSON, no authentication, no tenant data); it lists every command with its JSON Schema parameters and whether it needs confirmation. Human documentation: https://logistivo.com/en/developers/cli. Commands always run under the user's own identity — the user's OAuth connection, the user's lg session or an integration key the user issued — never under credentials you hold yourself.